Data Recovery Zone Hard Drive Repair Services » hard drive recovery services

Powervault Data Recovery

Victoria Stankard — Wed, 28 May 2008 18:42:37 +0000

Powervault RAID Data Recovery

Dell raids come either built into the motherboard (MLB, main logic board) or are plug in to the PCI slot 32bit or 64bit.
Raid Failures on: Raid 0, Raid 1, Raid 5, Raid 10, Raid 50
Broken Raid- More than one drive is out on the raid during operation and it fails the raid.
Most times this happens while the raid is in a crippled state and trying to replace the bad drive a good drive is pulled or replaced while the raid is powered off. Both will result in a Failed Raid.
The majority of our work is done directly on Poweredge systems. Our success rate on Snap and PowerVault is nearly 100% as long as the proper steps are taken. Dell support is often too quick to initialize arrays. Please call 1-727-251-2058 for a no obligation quote and action plan.
THIS IS A RECOVERABLE STATE

DRZ Clones all drives and work the recovery on our systems guaranteeing no further data loass!
Bad Risk Table or parity loss- The risk tables have been over written with a new configuration or the Raid has lost the parity. This usually happens trying to correct the broken raid problem, upgrades, big mistakes or employee sabotage and gets worse trying to correct the problem.
THIS IS A RECOVERABLE STATE

Call 727-251-2058 for 24 hour a day 7 days a week help.

or Fill out an Online Quote Form

ROM UPGRADES, know as flashing the rom bios on a lot of the PERC raid controllers and others will cause the drives to not be recognized.
This happens due to the changes in the firmware to recognize the partition and will cause partition damage. Replacing the old firmware will not help.
THIS IS A RECOVERABLE STATE

Failed Hard Drives: One or more drives fail on raid at same time.
This is just plain old hard drive failure that must occur at sometime. Sometimes its more than one drive and there comes the problem. The raid can only have one failure unless it’s a mirrored raid.
THIS IS RECOVERABLE ONLY IF ONE OF THE DRIVES IS RECOVERABLE OUT OF THE TWO. ONLY ONE OF THE DRIVES CAN BE FAILED FOR RECOVERY. THE RAID IS BROKEN AT THIS POINT. By using specialized techniques Data Recovery Zone can perform a data extraction.
The different configurations require different techniques.
Dell servers
Performance Tower Servers
Single Processor Tower Server
Dual Xeon Processor Mainstream 5U Tower
Dual Xeon Processor Expandable 6U Tower
Quad Xeon Processor MP 7U Tower
PowerEdgeTM 700
PowerEdgeTM 2600
PowerEdgeTM 4600
PowerEdgeTM 6600
TECH SPECS
Processor
Single Intel Pentium 4 processor up to 3.4GHz or Single Intel Celeron processor at 2.4GHz

TECH SPECS
Processor
Up to 2 Intel Xeon processors at up to 3.2GHz

TECH SPECS
Processor
Up to 2 Intel Xeon processors at up to 3.0GHz

TECH SPECS
Processor
Up to 4 Intel Xeon Processors MP at up to 3.0GHz

Memory
Up to 4GB DDR400 SDRAM, 4 x 1.0 GB

Memory
Up to 12GB ECC SDRAM memory

Memory
Up to 24GB ECC DDR SDRAM

Memory
Up to 32GB DDR266 ECC SDRAM

Up to 584GB maximum internal storage (SCSI)

Storage
Up to 584GB maximum internal storage

Storage
Up to 1460GB maximum internal storage

Storage
Over a terabyte (1,752GB) of internal storage

Chassis
Tower Chassis.Tower dimensions: 17.28″ (43.9cm) H x 7.8″ (19.8cm) W x 19.68″ (50cm) D with bezel

Chassis
Tower or 5U Rack Chassis.Tower dimensions: 17.5″ (44.45cm) H x 9″ (22.86cm) W x 24.5″ (62.23cm) D

Chassis
Tower or 6U Rack Chassis.Tower dimensions: 17.5″ (44.45cm) H x 12.26″ (31.14cm) W x 27.59″ (70.08cm) D

Chassis
Tower or 7U Rack Chassis.Tower dimensions: 19.4″ (49.27cm) H x 17.38″ (44.13cm) W x 28.3″ (71.88cm) D
Value Tower Servers
Single Pentium 4 Processor Entry-level Tower
Single Pentium 4 Processor Tower
Dual Xeon Processor Tower
PowerEdgeTM 400SC
PowerEdgeTM 600SC
PowerEdgeTM 1600SC
TECH SPECS
Processor
Up to Single Intel Pentium 4 processor at up to 3.2GHz

TECH SPECS
Processor
Up to Single Intel Pentium 4 processor at up to 3.06GHz

TECH SPECS
processor
Up to 2 Intel Xeon processors at up to 3.2GHz

Memory
Up to 4GB ECC DDR-333/400 registered SDRAM

Memory
Up to 4GB ECC SDRAM memory

Memory
Up to 4GB ECC DDR SDRAM memory

Storage
Up to 240GB maximum internal storage

Storage
Up to 584GB maximum internal storage

Storage
Up to 876GB maximum internal storage
These all use internal storage and depending on the system use built in or PCI raid controllers of different types. Recovery procedures are different for each type.

Call 727-251-2058 for 24 hour a day 7 days a week help.

or Fill out an Online Quote Form

Power Vaults
The Power Vaults come in different types.
SCSI, NAS, Fibre Channel.
These systems are external from the server.
Recovery is very different for each due to the extreme differences in configurations.

PowerVault SCSI Storage 22xS
TECH SPECS
Drive Bays
Holds up to 14 1″ LVD Ultra 160 and Ultra3 SCSI drives

Storage Capacity
Adds up to 2044GB1 storage capacity Splittable backplane allows duplexing of drives. 36GB, 73GB, and 144GB (10,000 rpm) or 18GB, 36GB (15,000 rpm)

Bandwidth
Up to 320MB/s throughput

Model
PowerVault 220S Rack-mount enclosure: 3U form factor for rack dense environments PowerVault 221S Tower

The 22x series operate with the new Perc 4 board to give it the 320MB/s through put.
Power Vault NAS Storage
PowerVault 725N
PowerVault 745N
PowerVault 770N
PowerVault 775N
TECH SPECS
Storage
160GB, 320GB, 480GB, and 1TB models available

TECH SPECS
Storage
Up to 4TB

TECH SPECS
Storage
Scalable from 876GB – 17.2TB with SCSI and over 40TB with fibre channel

TECH SPECS
Storage
Scalable from 438GB – 16.7TB with SCSI and over 40TB with fibre channel

Raid
SW 0, 1, 5 HW 0, 5

Raid
HW 0, 1, 5, 1+0, 5+0

Connectivity
Dual embedded Gigabit Ethernet NICs

Connectivity
Embedded Gigabit Ethernet NIC

Connectivity
Dual embedded Gigabit Ethernet NICs

Chassis
1U rackmount or deskside

Chassis
5U rackmount or tower

Chassis
2U rackmount
Dell | EMC Fibre Channel RAID Arrays
Dell/EMC Fibre Channel CX300
Dell/EMC Fibre Channel CX500
Dell/EMC Fibre Channel CX700
Entry-level RAID Array
Entry-level RAID Array
Enterprise RAID Array
TECH SPECS
Drive Capacity
Up to 60 drives

TECH SPECS
Drive Capacity
Up to 120 drives

TECH SPECS
Drive Capacity
Up to 240 drives

Storage
Up to 13.4TB with ATA drives

Storage
Up to 28.4TB with ATA drives

Storage
Up to 58.4TB with ATA drives

Bandwidth
Over 680MB/s: 50,000 cached IOs per second

Bandwidth
120,000 I/Os per second; Over 760 MB/s sustained throughput

Bandwidth
Over 1300 MB/s sustained throughput: 200,000 cached IOs per second

Cache
2GB cache

Cache
4GB cache

Cache
8GB cache

Supported OS
Windows NT 4.0 Windows, 2000Windows, Server 2003 (.Net), Sun-SolarisNetware, Linux

Supported OS
Windows NT 4.0, Windows 2000,Windows Server 2003 (.Net); Sun-SolarisNetware;Linux

Supported OS
Windows NT, Windows 2000, Sun Solaris , HP-UX, IBM AIX, NetWare, Linux, SGI® Irix.

Call 727-251-2058 for 24 hour a day 7 days a week help

PowerEdge Data Recovery

Victoria Stankard — Wed, 28 May 2008 18:42:27 +0000

Dell PowerEdge Powervault RAID Data Recovery

Dell raids come either built into the motherboard (MLB, main logic board) or are plug in to the PCI slot 32bit or 64bit.

Raid Failures: Raid 0, Raid 1, Raid 5, Raid 10, Raid 50

Broken Raid - More than one drive is out on the raid during operation and it fails the raid.
Most times this happens while the raid is in a crippled state and trying to replace the bad drive a good drive is pulled or replaced while the raid is powered off. Both will result in a Failed Raid.
The majority of our work is done directly on Powerdege systems. Our success rate on Snap and PowerVault is nearly 100% as long as the proper steps are taken. Dell support is often too quick to initialize arrays. Please call 1-727-251-2058 for a no obligation quote and action plan.
THIS IS A RECOVERABLE STATE

Data Recovery Zone Clones all drives and work the recovery on our systems guaranteeing no further data loss!

Bad Risk Table or Parity Loss - The risk tables have been over written with a new configuration or the Raid has lost the parity. This usually happens trying to correct the broken raid problem, upgrades, big mistakes or employee sabotage and gets worse trying to correct the problem.
THIS IS A RECOVERABLE STATE

Call 727-251-2058 for 24 hour a day 7 days a week help.

ROM UPGRADES- flashing the rom bios on a lot of the PERC raid controllers and others will cause the drives to not be recognized.
This happens due to the changes in the firmware to recognize the partition and will cause partition damage. Replacing the old firmware will not help.
THIS IS A RECOVERABLE STATE

Failed Hard Drives – One or more drives fail on raid at same time.
This is just plain old hard drive failure that must occur at sometime. Sometimes its more than one drive and there comes the problem. The raid can only have one failure unless it’s a mirrored raid.
THIS IS RECOVERABLE ONLY IF ONE OF THE DRIVES IS RECOVERABLE OUT OF THE TWO. ONLY ONE OF THE DRIVES CAN BE FAILED FOR RECOVERY. THE RAID IS BROKEN AT THIS POINT. By using specialized techniques.

Data Recovery Zone can perform a data extraction.
The different configurations require different techniques.

Dell Servers

Performance Tower Servers
Single Processor Tower Server
Dual Xeon Processor Mainstream 5U Tower
Dual Xeon Processor Expandable 6U Tower
Quad Xeon Processor MP 7U Tower
PowerEdgeTM 700
PowerEdgeTM 2600
PowerEdgeTM 4600
PowerEdgeTM 6600
TECH SPECS
Processor
Single Intel Pentium 4 processor up to 3.4GHz or Single Intel Celeron processor at 2.4GHz

TECH SPECS
Processor
Up to 2 Intel Xeon processors at up to 3.2GHz

TECH SPECS
Processor
Up to 2 Intel Xeon processors at up to 3.0GHz

TECH SPECS
Processor
Up to 4 Intel Xeon Processors MP at up to 3.0GHz

Memory
Up to 4GB DDR400 SDRAM, 4 x 1.0 GB

Memory
Up to 12GB ECC SDRAM memory

Memory
Up to 24GB ECC DDR SDRAM

Memory
Up to 32GB DDR266 ECC SDRAM

Up to 584GB maximum internal storage (SCSI)

Storage
Up to 584GB maximum internal storage

Storage
Up to 1460GB maximum internal storage

Storage
Over a terabyte (1,752GB) of internal storage

Chassis
Tower Chassis.Tower dimensions: 17.28″ (43.9cm) H x 7.8″ (19.8cm) W x 19.68″ (50cm) D with bezel

Chassis
Tower or 5U Rack Chassis.Tower dimensions: 17.5″ (44.45cm) H x 9″ (22.86cm) W x 24.5″ (62.23cm) D

Chassis
Tower or 6U Rack Chassis.Tower dimensions: 17.5″ (44.45cm) H x 12.26″ (31.14cm) W x 27.59″ (70.08cm) D

TECH SPECS
Processor
Up to Single Intel Pentium 4 processor at up to 3.06GHz

TECH SPECS
processor
Up to 2 Intel Xeon processors at up to 3.2GHz

Memory
Up to 4GB ECC DDR-333/400 registered SDRAM

Memory
Up to 4GB ECC SDRAM memory

Memory
Up to 4GB ECC DDR SDRAM memory

Storage
Up to 240GB maximum internal storage

Storage
Up to 584GB maximum internal storage

Call 727-251-2058 (24/7)

PowerVault SCSI Storage 22xS
TECH SPECS
Drive Bays
Holds up to 14 1″ LVD Ultra 160 and Ultra3 SCSI drives

Storage Capacity
Adds up to 2044GB1 storage capacity Splittable backplane allows duplexing of drives. 36GB, 73GB, and 144GB (10,000 rpm) or 18GB, 36GB (15,000 rpm)

Bandwidth
Up to 320MB/s throughput

Model
PowerVault 220S Rack-mount enclosure: 3U form factor for rack dense environments PowerVault 221S Tower

TECH SPECS
Storage
Up to 4TB

TECH SPECS
Storage
Scalable from 876GB – 17.2TB with SCSI and over 40TB with fibre channel

TECH SPECS
Storage
Scalable from 438GB – 16.7TB with SCSI and over 40TB with fibre channel

Raid
SW 0, 1, 5 HW 0, 5

Raid
HW 0, 1, 5, 1+0, 5+0

Connectivity
Dual embedded Gigabit Ethernet NICs

Connectivity
Embedded Gigabit Ethernet NIC

Connectivity
Dual embedded Gigabit Ethernet NICs

Chassis
1U rackmount or deskside

Chassis
5U rackmount or tower

TECH SPECS
Drive Capacity
Up to 120 drives

TECH SPECS
Drive Capacity
Up to 240 drives

Storage
Up to 13.4TB with ATA drives

Storage
Up to 28.4TB with ATA drives

Storage
Up to 58.4TB with ATA drives

Bandwidth
Over 680MB/s: 50,000 cached IOs per second

Bandwidth
120,000 I/Os per second; Over 760 MB/s sustained throughput

Bandwidth
Over 1300 MB/s sustained throughput: 200,000 cached IOs per second

Cache
2GB cache

Cache
4GB cache

Cache
8GB cache

Supported OS
Windows NT 4.0 Windows, 2000Windows, Server 2003 (.Net), Sun-SolarisNetware, Linux

Supported OS
Windows NT 4.0, Windows 2000,Windows Server 2003 (.Net); Sun-SolarisNetware;Linux

Supported OS
Windows NT, Windows 2000, Sun Solaris , HP-UX, IBM AIX, NetWare, Linux, SGI® Irix.

Call 727-251-2058 (24/7)

Data Recovery Evaluation

Victoria Stankard — Wed, 28 May 2008 18:41:34 +0000

Data Recovery Zone offers a free no charge evaluation of all hard drive data recovery jobs! In fact our “No Data No Charge” policy means that we don’t get paid unless we recover your data!

Data Recovery Zone also offers Flat Rate Data Recovery Pricing on all single drive systems. For information on RAID systems click here for RAID Data Recovery Pricing.

The Recovery Process

Phone Consultation – Each recovery begins with a simple phone call to DRZ. One of our trained, professional recovery specialists will discuss your particular need.

To allow us to give the best possible service, please have on hand the make, model and manufacturer of the drive or media as well as a description describing the problem or failure occurring with your device. We will then give you an evaluation cost and ask for your daytime phone number, fax number and email address.

A RMA or job number will then be issued and shipping instructions given.

Evaluation – The evaluation is where one of our recovery specialists carefully inspects your device or media arrive at an accurate diagnosis of the problem. While each evaluation is different depending on the type of damage and device or media being checked, an evaluation usually involves mechanical diagnostics, creating a sector copy, and assessing data integrity.

Upon completion, you will be informed of your data’s prognosis and if any parts will be necessary for a successful recovery. Evaluations begin within 12-24 hours of receipt of the device or media.

Recovery – Only upon receiving your authorization will we proceed with the process of recovering your data from your device or media.

For mechanical damage, failed or compromised parts are replaced in a clean environment using exact replacement parts to ensure compliance with manufacturer warranty requirements. Specialized software is also employed to create an accurate image of your data. Some examples of parts that fail are read/write heads and assemblies, magnets, motors, and logic boards.

If there is no mechanical damage, or after the mechanical damage has been repaired, the next step is logical recovery. This type of recovery uses high-tech software to extract all possible data from the device or media by either repairing the low-level file system, extracting data from fragments found in the data image or both.

In the case of a malicious virus having caused the damage to the original data, great care will be taken to disinfect your system of the offending virus before restoring the data.

Once data has been extracted, it is then compiled and restored on the original or repaired device or media without voiding or nullifying any existing manufacturer warranty.

Our policy is to offer full disclosure on all that will be done and has been done throughout the recovery process. Recovery time typically ranges from 1-5 days depending on circumstances such as device or media capacity size, amount of data to recover, amount of physical repair required and complexity of file system.

Call 727-251-2058 ( our toll-free number is at the top of every page) to speak with a representative and receive your quote over the phone. We answer our phones 24 hours a day 7 days a week.

Please follow any instructions on how to package and ship a hard drive.

Hard Drive Shipping Instructions

Victoria Stankard — Wed, 28 May 2008 18:41:06 +0000

Please follow our packing, shipping and handling instructions as closely as possible so that your media arrives to our data recovery lab safely.

If you have any questions about how to package and ship your hard drive, please call 727-251-2058 (24/7) for help.

Shipping

Please use Fed-Ex or UPS air only
DHL for international is preffered.

What to Send

If at all possible, remove the media from the computer. Get expert help if necessary. Send us just the hard drive(s), tape(s), floppy, jaz, zip, optical, flashcard, microdrive etc..

How to Send Your Media

Wrap media in an anti-static bag or tinfoil to prevent Stacic Electricity.
Use a box that is at least twice the size of the media so that the media can be suspended in the middle of the box. We recommend a minimum of two inches of insulation all around for a 2 lb drive.
Pack securely with foam, bubble wrap, or newspaper so the media will not move from the middle of the box. Avoid using peanuts as contents will settle to the bottom of the box.
If sending a computer, laptop or notebook, use great care to ensure proper cushioning and protection. We recommend at least 6 inches for insulation. The heavier the unit, the more insulation required.
Handle a hard disk drive as you would handle an egg. Handle failed hard disk drives with the same care as new drives. Use the original shipping materials, if you still have them. If not, they are relatively easy to replicate.

Call 727-251-2058 ( our toll-free number is at the top of every page) to speak with a representative and receive your quote over the phone. We answer our phones 24 hours a day 7 days a week.

SQL Server Data Recovery

Victoria Stankard — Wed, 28 May 2008 18:38:46 +0000

Drive/array damage examples

Server won’t boot
Inaccessible drives or media
Corrupted parity/data drive
Accidental/Intentional Partition
RAID Controller failure
Multiple Drive or Component Failure
Improper Drive or Media replacement
Fire/Water Damage
Media surface damage

Problems

Unbootable Systems
Corrupted Files
Missing Partitions
Controller Failure
Computer virus and worm damage
Natural Disaster
Human Error

Solutions

Call 727-251-2058 ( our toll-free number is at the top of every page) to speak with a representative and receive your quote over the phone. We answer our phones 24 hours a day 7 days a week.

Please follow any instructions on how to package and ship a hard drive.